How to Communicate With your Spanish & Asian Employees

How to Communicate With your Spanish & Asian Employees

A Translation Guide for Small Business Owners, With Companion CD-ROM

Book - 2005
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M-Y Books Ltd
Let’s face facts in today's business environment we hire a lot of non-English speaking employees.

Book News
Now a professional writer, Hicks lived and worked in Japan for two years where she taught English to Japanese students. She presents a handbook for use in a professional office environment, the food service and hospitality industry, or retail arena. The first half of the text is a resource guide for employers, on such concepts as the contemporary workforce and diversity, legal issues, what is meant by "culture," what constitutes "effective communication," and how to apply this information to one's management and leadership skills. The second half features a glossary and phrase book to help Spanish and Asian employees learn basic English conversation and language they may encounter in the workplace. The accompanying CD-ROM contains a complete employee handbook in English, Spanish, and Chinese, in Microsoft Word. Annotation ©2004 Book News, Inc., Portland, OR (

Publisher: Ocala, Fla. : Atlantic Pub. Group, c2005.
ISBN: 9780910627399
Characteristics: 286 p. : ill. ; 23 cm. + 1 CD-ROM (4 3/4 in.)

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