Difficult Conversations

Difficult Conversations

How to Discuss What Matters Most

Book - 1999
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Baker & Taylor
Helps readers work gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process. 60,000 first printing. Tour.

Baker
& Taylor

Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process

Publisher: New York : Viking, 1999.
ISBN: 9780670883394
0670883395
Branch Call Number: 158.2 STO
Characteristics: xxi, 250 p. ; 24 cm.
Additional Contributors: Patton, Bruce
Heen, Sheila

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